Legal notice

We offer international shipping to multiple countries. Shipping availability, delivery times, and costs may vary depending on the destination, shipping method, product type, and local customs procedures.

Orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Estimated delivery time for international orders is between 7 and 25 business days. Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, carrier delays, weather conditions, high-volume periods, or other factors beyond our control.

Customs duties, import taxes, and any additional fees imposed by the destination country are not included in the product price or shipping cost. The customer is solely responsible for paying these charges when applicable.

Once an order is shipped, a tracking number will be provided via email. Tracking information may take several days to update and may be limited or delayed depending on the destination country and carrier.

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delivery failures caused by incorrect or incomplete addresses. Orders returned due to address issues may be subject to additional reshipping fees.

If an order is not delivered within the maximum estimated delivery timeframe, customers may contact our support team. After review, we may offer a replacement or refund in accordance with our refund and return policy.

By placing an order on our website, the customer agrees to this shipping policy and acknowledges that delivery timelines are estimates and not guaranteed.